What is The Retreat Costa Rica?
The Retreat Costa Rica is a boutique luxury wellness hotel located in Atenas, Costa Rica, just outside San José. Perched on a crystal quartz mountain with panoramic mountain and Pacific views, the property offers luxury wellness experiences, award-winning spa treatments, daily movement classes, and nourishing cuisine designed to support wellbeing.
Where is The Retreat located?
The Retreat Costa Rica is located in Atenas, about 35–40 minutes from Juan Santamaría International Airport (SJO) in San José.
Do I need to book a wellness program to stay at The Retreat?
No. Guests may stay as they would at any luxury hotel and enjoy the restaurants, spa, and activities. Wellness programs are optional for those seeking a structured experience.
What makes The Retreat unique?
The property sits on a crystal quartz mountain and blends luxury hospitality with wellness programming, spa therapies, and nourishing cuisine in a peaceful natural setting.
What are the check-in and check-out times?
Check-in begins at 3:00 PM and check-out is 11:00 AM.
What is the minimum age to stay at The Retreat?
The minimum age for guests is 16 years old, creating a peaceful and relaxing adults only environment for all guests.
Are pets allowed?
Pets are not permitted at The Retreat.
Do you offer group retreats or private events?
Yes. The Retreat regularly hosts private retreats, corporate wellness gatherings, and curated group experiences. Find group information here
How far is the resort from the airport?
The Retreat Costa Rica is approximately 35–40 minutes from San José International Airport (SJO).
Do you offer airport transportation?
Yes, airport transportation can be arranged through our reservations team prior to arrival at an additional cost. Request transfer information here.
Is a 4-wheel drive vehicle required to reach The Retreat?
The Retreat Costa Rica is located on a beautiful crystal quartz mountain in Atenas, and the final approach includes a steep hill. We recommend using a 4-wheel drive vehicle if you are renting a car.
If you are arriving by taxi or Uber, please ask the driver to stop at the top of the hill, where you will see a sign with our phone number. From there, simply call the Front Desk and our team will come pick you up and bring you to the property.
This ensures a smooth and comfortable arrival for all guests.
Is parking available?
Valet parking is available for guests staying at the hotel.
What dining options are available at The Retreat?
Guests can enjoy several dining experiences including Sol Terrace Restaurant (our signature anti-inflammatory restaurant), La Diosa our poolside lounge, and Mystique our Rooftop Fine Dining restaurant.
Are meals included in my stay?
Meals are included when booking our Meals Included Package or one of our Wellness Packages. These meals are served at Sol Terrace Restaurant, our signature anti-inflammatory restaurant. For those with only breakfast included, lunch and dinner are available at an additional charge at any of our 3 restaurants.
Guests staying in Santosha Luxury Lofts can enjoy their breakfast at either Sol Terrace Restaurant or La Diosa Poolside Lounge.
Additional dining experiences, including La Diosa Poolside Lounge and Mystique Rooftop Fine Dining, are available à la carte and at an additional charge.
Do you accommodate dietary restrictions?
Yes. Our culinary team specializes in anti-inflammatory and wellness-focused cuisine and can accommodate most dietary needs.
What wellness activities are offered daily?
Guests can enjoy activities such as twice daily yoga, meditation, hiking, art therapy, fitness classes, sound healing, and other wellness experiences. Activities Page Here
Do I need to reserve spa treatments in advance?
Yes. We recommend booking spa treatments in advance to secure preferred times as spots fill up quickly.
Is the spa open to outside guests?
Spa access is available for resort guests and may be available for day visitors by reservation.
Do you accept U.S. dollars?
Yes, we accept the U.S. Dollar, traveler’s checks and all major Credit Cards at The Retreat.
What is the tipping policy at The Retreat?
Gratuities are not included in the package price and are entirely at your discretion.
For your convenience, guests are provided with a gratuity form at check-out, allowing you to leave tips for the team at the end of your stay rather than throughout your visit. These can be charged via credit card.
For general staff, a common guideline is approximately $25 per guest, per day, which is pooled and shared among the team members who contribute to your stay.
For individual services, we recommend the following:
• Spa therapists: 15–20% per treatment
• Tour guides: approximately $20 per guide per excursion
• Drivers: approximately $10 per excursion
Of course, you are welcome to tip any team member who provided exceptional service at whatever amount feels comfortable to you.
Is the water safe to drink?
Yes, the water at The Retreat is safe to drink. It comes from a crystal well on property giving it extra special healing properties.
Is Wi-Fi available?
Yes, complimentary Wi-Fi is available throughout the property.
Is Costa Rica safe for travelers?
Costa Rica is widely considered one of the safest countries in Central America for visitors. The Retreat offers a private shuttle to and from the airport and has 24/7 security, making the hotel a very safe travel destination.
Are there insects in Costa Rica?
Because the property is surrounded by nature, insects are present, but rooms are designed to minimize exposure.
Do the staff at The Retreat speak English?
Yes. Everyone in our office, as well as our yoga teachers and massage therapists, speaks English. Many members of our team are bilingual and are happy to assist guests in both English and Spanish throughout their stay.
How can I contact The Retreat Costa Rica?
If you have any questions before or during your stay, our team is happy to assist.
Email: info@theretreatcostarica.com
Phone (Costa Rica): +506 8947 0707
Toll Free (USA & Canada): 1 833 760 4242
Our Front Desk and Guest Services team is available from 7:30 AM to 10:00 PM. Staff are also available 24 hours a day for emergencies.
How do guests communicate with the Front Desk during their stay?
During your stay, we communicate with guests primarily through WhatsApp, which allows for quick and convenient assistance from our Front Desk team.
We recommend downloading WhatsApp prior to arrival, as it is the easiest way to request services, ask questions, or coordinate activities during your stay.